Vero privacy

Updated November 9, 2026.

This notice describes the Vero service. For privacy requests, contact jzmcui@gmail.com.

Account information

Google and Firebase authenticate your invited Google account. Firebase keeps an account identifier and information provided during sign-in, including your email and profile name. The extension uses short-lived tokens to authenticate requests. It does not request your Google password. The Firebase session is kept in Chrome session storage and is cleared by extension sign-out. You may need to sign in again after session expiration or restarting Chrome.

Questions and course notes

On pages you enable, the extension reads supported question text, choices and controls to provide study assistance. When you request an answer or start an automatic session, it sends the question, choices, opted-in question images and relevant course-note excerpts to the publisher's Google Cloud service and Gemini. Responses may be displayed or entered into supported question controls. Use the extension only where your course permits assistance.

Notes and remembered corrections are stored in your Chrome profile. Matching note excerpts can be included in answer requests. A saved correction may be used locally without another model request. The textbook capture control reads visible text on the current page when you invoke it. It does not download an entire textbook. Avoid entering personal, patient, financial or confidential information.

Images, screenshots and uploaded files

Question images are optional and require enabling the image setting. When an enabled question image cannot be read directly, the extension may capture its visible region in the active tab. It does not activate background tabs. The Read question from screen control captures the visible active tab and opens a preview; it is sent only when you choose Ask AI. Review captures for personal or confidential information before sending. These images are processed by the publisher's Google Cloud service and Gemini. Attached images are part of an answer job and follow its retention described below.

PDF, Word, PowerPoint, Excel and readable text documents selected for course context are parsed locally in the extension. Extracted text is shown for review and stored in your Chrome profile only when saved. Relevant excerpts can then accompany answer requests. The original document file is not uploaded by this importer. The separate file importer can recognize printed English text in scanned PDFs and PNG/JPEG/WebP images using a bundled engine that runs locally in Chrome. Original files and recognition images are not sent to the cloud by the importer. Review recognized text before saving, especially numbers, equations and tables. Encrypted documents, older binary Office formats and macro formats require conversion. Excel formulas are not executed; saved results and chart caches may be outdated.

Feedback

Reports you explicitly send contain your message, report category, extension version and account identifier. No question text, notes, screenshots or browsing history are attached automatically. Only organizer accounts can read the private inbox. It stores the latest 50 reports, displays reports from the past 30 days and prunes older stored reports when a new report is submitted. It does not send email notifications.

Service records and retention

The service stores account-linked answer jobs and usage counters to deliver answers, restrict access and track usage. Question text, choices and attached image bytes are removed from completed job records. Jobs are assigned a 24-hour expiration time; database cleanup is asynchronous and may occur later. Usage records and operational logs have separate retention and may remain until manually cleared. Google Cloud request logs can contain technical metadata, including IP addresses, timestamps and HTTP status. These retention controls are still being evaluated.

Subscription billing

Stripe hosts checkout and subscription management. When you start checkout, Vero uses your account identifier and email to link the subscription to your account. Vero receives subscription status and payment confirmation. Enter card details only on Stripe checkout.

Service providers and data use

Google Firebase Authentication, Google Cloud and Gemini process data needed to authenticate accounts, operate the service and generate answers. The publisher does not sell user data, use it for unrelated advertising, or use it for lending or creditworthiness decisions. Your Google account and use of Google's services are also subject to Google's applicable notices and terms.

Your controls and requests

You can stop an automatic session, sign out, edit or clear notes, remove saved corrections and revoke site access through Chrome. For access or deletion requests relating to hosted account data, email jzmcui@gmail.com from the address associated with your Vero account. Do not email passwords, tokens or sensitive course material. Local Chrome-profile data must be removed in that profile. Backup and operational-log deletion may follow separate provider retention schedules.

Changes and contact

Material changes to data handling will be reflected in this notice and the extension's consent flow before that handling changes. For privacy questions or support, contact jzmcui@gmail.com.