Vero for Chrome

Customer support

I have an invitation. Where do I start?

Use desktop Chrome and the instructions from your organizer. Open Vero from Chrome's Extensions menu, sign in with your invited Google account, then select Check access. Vero works without a local AI installation or payment card.

My account cannot get an answer

If access is denied, check which Google account you selected. If the service is temporarily unavailable, retry the access check. Include the error message when contacting support.

Billing and refunds

When subscriptions open, use Your account to manage renewal. For a first-payment refund, email jzmcui@gmail.com from your account email within seven days of payment.

Report an issue

Use the feedback control in the extension, or email jzmcui@gmail.com. Include your extension version, the site name, the question type and what happened. Remove identifying details from examples.

For account or deletion requests, use the contact in the privacy notice.